Images Broken in Hikashop on Live Server, not while Staging

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3 years 11 months ago #327354

-- HikaShop version -- : 4.4
-- Joomla version -- : 3.9.3
-- PHP version -- : 7.4.13
-- Browser(s) name and version -- : FF64
-- Error-message(debug-mod must be tuned on) -- : broken links

We just did a big update to our site, and it looked great on staging.

We moved our images and directories from the production server to the live server and found that most of our products displays are broken. You can click on and view the large images but the previews are all destroyed. Since the images are there in the right directory, they should be appearing as they did on the production server.

Any idea how we can fix this?

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3 years 11 months ago #327355

Our internal guy discovered some PHP 7 specific issues and it may be resolved. But Id appreciate feedback anyway.

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3 years 11 months ago #327376

Hi,

The link you provided doesn't work. I get an error DNS_PROBE_FINISHED_NXDOMAIN when I try using it.
And I don't know how your

products displays are broken

precisely so it's hard to give any useful comment on the situation.
I would need to be able to check on the issue directly to be able to say anything useful I'm afraid.

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3 years 11 months ago #327565

We resolved the problem and it had more to do with the migration process using cPanel.

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