Admin download e-tickets

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  • Hikaserial Standard Hikashop Business
3 years 9 months ago #329786

-- HikaShop version -- : 4.4.0

Hi

Is it possible for me as admin of a shop selling e-tickets, to download these autogenerated tickets (PDF) manually and send to the customer?

Regards
Thomas

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3 years 9 months ago #329818

Hello,

For the e-ticket generation, I suppose that you're using HikaSerial (thus the HikaSerial forum will be more appropriate).
The "Attach serial" and "Pdf serial" plugin allow to send the ticket with the email confirmation or via the HikaShop product file link.
While the admin can download the file via the order details ; the customer can too.
There is no feature to only allow the admin to download the ticket since the base of the component is to automate the generation.
But, if your feature request can also be useful for other HikaSerial users ; we can see to add it in our TODO list.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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3 years 9 months ago #329831

Hi

Sorry, yes, I'm using HikaSerial.
The customers are getting the files, but I don't see any way for me as admin to download the files from the backend?

Regards
Thomas

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3 years 9 months ago #329839

Hello,

Did you enable the "download" setting in your "attach serial" ?
If so, you should copy the special code (starting with "#hikaserial:") and create a new product file with that code as "path".

Then you will have your download link in the customer order (and also available in the backend).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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3 years 9 months ago #329847

Yes, that is enabled in Attach Serial.
And I see the code you mention.

But I'm not sure about this: "create a new product file with that code as "path"."?

Thanks!

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3 years 9 months ago #329855

Hello,

That's classical HikaShop product edition :
www.hikashop.com/support/documentation/2...uct-form.html#images

Add a product file thanks to the "+" button, and in the popup, enter the special code in the "file path" parameter (instead of uploading a file).
For more details about the HikaShop product file edition, you can open a new thread in the HikaShop forum section.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 359
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  • Hikaserial Standard Hikashop Business
3 years 9 months ago #329865

Amazing Jerome!

You guys have thought of everything - thanks for a GREAT shop system!

The following user(s) said Thank You: Jerome

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