Deduct Inventory Upon Confirmed Status

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3 years 6 months ago #332249

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.26
-- PHP version -- : 7.4.3

Hello. On my site, I'm trying to deduct the inventory only after the order has been paid. We only accept PayPal and I've never run into this issue before- but it was originally deducting inventory upon order creation. We then enabled the option in configuration that says "Update the product stock on confirmed status" (set to Yes) and now I don't think the inventory is being deducted at all.

Something someone can assist with?

Thanks.

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3 years 6 months ago #332277

Hello,

Of course, can you check what's the status of your order where the stock should have been deduced via "Hikashop->System->Orders".
And check that this status is set at least as a confirmed status via "Hikashop->System->Order statuses".

Kind regards,
Mohamed.

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