MyParcel shipping plugin to automatically export orders to MyParcel

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3 years 6 months ago #332511

-- HikaShop version -- : 4.4.2

Hi,

We have turn on the option at MyParcel shipping plugin to automatically export orders to MyParcel.

But we stil have to select an use the export to Myparcel button.

Is there we have to configurate more then the screens below?





Kind regards,
Lumiga
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Last edit: 3 years 6 months ago by Lumiga.

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3 years 6 months ago #332516

Hi,

When this setting is activated, the plugin will automatically export the orders to MyParcel when the order status changes from another status to a status enabled in the column "MyParcel" of the order statuses listing.
It uses the same process as when you select an order in the backend orders listing and click on the "export" button at the top. Is that working for you ?
Also, this is supposed to be triggered automatically when the order is confirmed by the payment plugin, but you can also manually trigger it by changing the order status in the backend order listing. When you do so, if that doesn't work, you should get some error message displayed. So I would recommend to try that out.

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3 years 6 months ago #332538

Hi,

We have no issues or errors when we export manual the orders to MyParcel.
It works perfect! See screenshot.

Now with the automatic export option on it doesn't export automatically when the order is confirmed by the payment plugin of manualy changin the orderstatus. We also don't see any errors.



Kind regards,
Lumiga


Kind regards,
Lumiga
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3 years 6 months ago #332540

Hi,

Then I'm not sure why it wouldn't work.
Could you provide a backend and FTP access to that website along with an order number we can test on ?

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