Cant edit Price and under sestrictions

  • Posts: 35
  • Thank you received: 1
3 years 5 months ago #333719

-- url of the page with the problem -- : www.astrofactors.com
-- HikaShop version -- : HikaShop Essential: 4.4.2
-- Joomla version -- : Joomla! 3.9.27
-- PHP version -- : 7.3.28
-- Error-message(debug-mod must be tuned on) -- : No Error message

For some unknown reason I can no longer edit price of the products. No price shows up at all and is listed free if I try to make changes. U\under Prices and Taxes I have default tax category. When I hit the add restrictions button nothing happens, The retail prices setting does not show on the product when being displayed either.

Advice Please....Bruce

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
3 years 5 months ago #333721

Hi,

That's strange. Do you have the issue with other browsers ?
Could you provide a backend access with a link to this thread via our contact form so that we could check on the situation ?
www.hikashop.com/support/contact-us.html

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
3 years 5 months ago #333770

Hi,

Thank you for the access. That's a bug of the early versions of HikaShop 4.4.2. Update to the 4.4.3 by manually downloading the install package on our website and installing it on yours and it will fix the problem.

Please Log in or Create an account to join the conversation.

Time to create page: 0.057 seconds
Powered by Kunena Forum