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3 years 4 months ago #333886

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.14
-- Browser(s) name and version -- : Chrome

HI
Our system is a subscription only - we need to be able to offer the option that a client registers and gets access to the products, without hacing to enter a credit card - ie payment options should not be visible.

14 days later, when they do wish to subscribe, we then need to provide them with the option to choose the products , checkout and pay.
I am unsure how I can setup this work flow.

thanks

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3 years 4 months ago #333914

Hi,

I'm not sure what "gets access to the products" means. Because, I suppose it's not allowing the customer to purchase the products for 0, without payment. If that was this, it would then generate a subscription based on the plan linked to the product purchased for 0. And then, after the 15 days, you could remove the "free products" mode, but the customer would still have his subscriptions running until they expire.
So I suppose that you men that you want the customer to get access to something that he normally get access to after purchasing a product and getting the corresponding subscription running.
But I don't know how you configured your subscription plans and what is given to the customer and how after he usually get his subscription.

For example, supposing that you're giving access to Joomla articles as subscriptions by adding the customer to a specific user group corresponding to the subscription, you could modify the way they access these articles to also include an extra "trial" user group which would be automatically set for new user accounts (using the "user group on registration" setting of the HikaShop configuration) and then configure a mass action to change the user group to the "registered" user group after 14 days. But I'm wildly guessing here. I would need more details on the situation to be able to say what would be best.

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