discount not work in Persian language

Hi,

As we don't read persian and don't now how a date in persian can be read and what we should expect, could you please provide details with screenshots to explains the steps, what to expect, what you get and why it's false ?

Hi,

Ok, so watching your video and checking online, I understand that
09:30 1400 Mordad 02 displayed on the discounts listing corresponds to 2021-07-24 09:30
en.wikipedia.org/wiki/Solar_Hijri_calendar
www.languagesandnumbers.com/how-to-count-in-persian/en/fas/

Also, it seems that when you select a date in the calendar while the language is in Persian, the date displays fine with 09:30 1400 Mordad 02 and 09:30 1400 Mordad 18.
However, the moment you press on the save button, it seems that some javascript of the calendar system transforms the date to 06:00 2021 Ordibehesht 30 and 06:00 2021 Tir 10 before the discount settings are actually sent to the server and saved, which then discard the dates as they are incorrect for the Hijri calendar.
Do you confirm all of this or did I do some mistake somewhere ?

I did some research on the issue for now and here is what I can say:
- In HikaShop, we use the Joomla calendar system to display calendars everywhere in the backend. We use the same code everywhere else. You're reporting the issue for the calendar selector for discounts, but I'm surprised you don't say that you have the same issue for other date selectors everywhere else in HikaShop (like on the orders listing's filter options area, or the product sale dates option, etc). Do you have similar issues there, or it's really only in the discount calendar selector ?
- Since the calendar system comes from Joomla, and we don't have any javascript that would convert the date like that when the saving occurs, I suspect that the issue is inside the calendar system of Joomla. But maybe it could also be because of the way we initialize it. For example, maybe the issue is that you need to change the translation keys of HikaShop:
HIKASHOP_DATE_FORMAT="%Y-%m-%d"
HIKASHOP_EXTENDED_DATE_FORMAT="%Y-%m-%d %H:%M"
In order to match with the format you have in Joomla's persian language ? I can see that in the fa-IR language file we use the default date format of English %Y-%m-%d %H:%M, so maybe that's why it's causing the problem, and the format there should be fixed ?
- Also, do you have a similar issue with Joomla pages ? (like on the Joomla article edit form for published date)
- I found several pages online mentionning that with Joomla 3.7, the calendar system was heavily modified to support the Hijri calendar in Persian:
issues.joomla.org/tracker/joomla-cms/16590
issues.joomla.org/tracker/joomla-cms/14411
Which version of Joomla are you using exactly ?

Hi,

when save discount in Persian language, the date not store in database.

which then discard the dates as they are incorrect for the Hijri calendar

$date = JHTML::_('date', $time, $format, false);

jimport('joomla.utilities.date');
				$date = new JDate($time);
				$date = $date->format( $format, true, false);

Hi,

Then I'm not sure what to say. With the modification I made, I can select and store dates with the Persian language on my end, also with the latest version of HikaShop and Joomla.
I suppose we would have to directly look at the situation on your website with a backend and FTP access since I'm not able to reproduce the problem on my end anymore with that patch.

Hi,

You gave me a zip of all the files of the website, but I can't do anything with that.
First, I don't have the same server, configured the same way as you, nor do I have your database with the data of the website.
So I can't check anything with that unfortunately.
The best would be that you provide a backend access and a FTP access to the website where you have the issue, or a copy of it.

Hello,

As Nicolas told you, there are many different parameters and lots of different settings to emulate the context and be able to reproduce your current issue, let's say it it's almost impossible.
The only way is to allow us to deeper analyze the situation and your website, and for this ftp references is required.
For this you can use our Contact us form in order to provide these secret references, just don't forget to add an Url link to this subject.

Regards