Tax problem

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  • Hikashop Multisite
2 years 9 months ago #339674

Hi,

I see tax is not calculated correct on my website.
When i look at the backend i something strange. There is no price excluding tax in my view.
Do you know what is wrong here?

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  • MODERATOR
2 years 9 months ago #339675

Hi,

This indicates that you've activated the "floating tax prices" setting in the HikaShop configuration.
When you do that, you have only the input field where you enter the final price of the product for everyone, regardless of the tax they'll pay.
Then, on the frontend, HikaShop will calculate the tax and untaxed amount off of that price.
So for example, if you have a 20% tax and a 0% tax configured, and you enter 120€ for the price of the product with that setting activated, users will all pay 120€ for that product. Some of them will pay 100€ without taxes + 20€ of taxes, while others will pay 120€ without taxes with 0€ of taxes.
If that's not what you want, then you want to turn off that setting.

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  • Posts: 206
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  • Hikashop Multisite
2 years 9 months ago #339691

Thanks, that's the problem.

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  • Posts: 206
  • Thank you received: 10
  • Hikashop Multisite
2 years 9 months ago #339692

When i change this setting the prices change to 120€ excluding tax while it was including tax before.
Is there a quick way to change this prices (maybe a mass action?)

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