Badges don't show on products

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  • Hikashop Business
2 years 5 months ago #342429

-- url of the page with the problem -- : framemaker.dk/en/shop
-- HikaShop version -- : 4.6.0
-- Joomla version -- : Joomla! 3.10.9 Stable [ Daraja ] 7-May-2022 17:02 GMT
-- PHP version -- : 7.4.28
-- Browser(s) name and version -- : Firefox 101.0.1

I have created a badge to appear on a product, but I can not make it show.
There is supposed to be a badge on this product:

framemaker.dk/en/shop/product/listing/15...framemaker-templates

I... think... everything looks right in the settings and I have added screendumps of all the settings here.
But no badges show and I can not figure out why not? Might it be an issue with the template?

Best regards
Bjørn

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2 years 5 months ago #342430

Hello,

Can you process a test with a default template (like ProtoStar) to see if the badge appear maybe it come from the template, but we are awaiting your return to progress on your subject to said more.

Regards

Last edit: 2 years 5 months ago by Philip.

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  • Posts: 8
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  • Hikashop Business
2 years 5 months ago #342445

Hi
Thank you for your quick answer.
I have tried applying the Xeon template as can be seen in the screendump, but the badge still does not show.

Best regards
Bjørn

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2 years 5 months ago #342450

Hi,

I don't think that the issue is a template issue.
Looking at your screenshots, it looks to me that it's a problem with the settings of your badge.
The way you configured the badge it will only display if:
- the date is between 13/06 and 30/06 (that's ok at the moment)
- the stock of the product is between 0 and 10 (that's not ok since your product stock is "unlimited"
- the product has been created less than 4 hours ago ( since your first message if from 1 day ago, that's not ok )
- the product is "Joven - Structured FrameMaker Template" (that's ok for that product)
- the category "Structured Framemaker Templates" is in the list of the categories of the product (that's ok for that product)

So you probably want to :
- empty the setting "maximum product quantity" and the setting "new product period" in your badge and the badge should appear for that product.
Note also that if you select a product in the badge, there is no point in selecting a category.

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  • Posts: 8
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  • Hikashop Business
2 years 5 months ago #342451

Hi
Thank you for your very quick answer. Now it works! Great! Your help much appreciated!
Best regards
Bjørn

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