Hello,
If other products works with Greek characters, then this means that the explanation of the unique cause of the Greek characters may be in question but insufficient.
In order to progress on your subject can you provide this elements :
- Url link to your administrator backend
- Backend user references (with maximum Acl)
- provide a step by step process to experience the issue (on your website)
- A product references where we can see the current issue.
Note : Provide these elements via our
Contact us
form, don't forget to add an Url link to this topic.
Awaiting your elements.
Regards