Cannot install HikaShop Starter on Joomla! 4.2.2

-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.2.2
-- PHP version -- : 7.4.3
-- Browser(s) name and version -- : Chrome 105.0.5195.102
-- Error-message(debug-mod must be tuned on) -- : Internal Server Error

When I try to install HikaShop Starter 4.6.1 on a Joomla! 4.2.2 website, I get the error message:

Internal Server Error

Thanks,
Eddie

Thanks for the suggestion. However, using FTP does not work either. This is the error I receive:

MySQL server has gone away

Joomla\Database\Exception\
PrepareStatementFailureException
in /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php (line 141)
in /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php -> __construct (line 1048)
in /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/DatabaseDriver.php -> prepareStatement (line 1900)
DatabaseDriver->setQuery()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Language/LanguageHelper.php (line 213)
$db->quoteName('state') . ' = 0', $db->quoteName('enabled') . ' = 1', ] ); $installedLanguages = $db->setQuery($query)->loadObjectList(); $cache->store($installedLanguages, 'installedlanguages'); } }
LanguageHelper::getInstalledLanguages()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php (line 659)
ModuleHelper::isAdminMultilang()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php (line 450)
ModuleHelper::getModuleList()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php (line 368)
ModuleHelper::load()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php (line 88)
ModuleHelper::getModules()
in /mnt/devel_web/cms/sandboxefk/administrator/templates/atum/html/layouts/status.php (line 22)
include('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/html/layouts/status.php')
in /mnt/devel_web/cms/sandboxefk/libraries/src/Layout/FileLayout.php (line 128)
FileLayout->render()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Layout/LayoutHelper.php (line 76)
LayoutHelper::render()
in /mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error_full.php (line 78)
require('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error_full.php')
in /mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error.php (line 23)
require('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error.php')
in /mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php (line 736)
HtmlDocument->_loadTemplate()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php (line 790)
HtmlDocument->_fetchTemplate()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php (line 608)
HtmlDocument->parse()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php (line 626)
HtmlDocument->render()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Document/ErrorDocument.php (line 139)
ErrorDocument->render()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Error/Renderer/HtmlRenderer.php (line 78)
HtmlRenderer->render()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Exception/ExceptionHandler.php (line 121)
ExceptionHandler::render()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Exception/ExceptionHandler.php (line 72)
ExceptionHandler::handleException()
in /mnt/devel_web/cms/sandboxefk/libraries/src/Application/CMSApplication.php (line 323)
CMSApplication->execute()
in /mnt/devel_web/cms/sandboxefk/administrator/includes/app.php (line 61)
require_once('/mnt/devel_web/cms/sandboxefk/administrator/includes/app.php')
in /mnt/devel_web/cms/sandboxefk/administrator/index.php (line 32)
Joomla\Database\Exception\
PrepareStatementFailureException
MySQL server has gone away

Joomla\Database\Exception\PrepareStatementFailureException:
MySQL server has gone away

at /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:141
at Joomla\Database\Mysqli\MysqliStatement->__construct()
(/mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:1048)
at Joomla\Database\Mysqli\MysqliDriver->prepareStatement()
(/mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/DatabaseDriver.php:1900)
at Joomla\Database\DatabaseDriver->setQuery()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Language/LanguageHelper.php:213)
at Joomla\CMS\Language\LanguageHelper::getInstalledLanguages()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php:659)
at Joomla\CMS\Helper\ModuleHelper::isAdminMultilang()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php:450)
at Joomla\CMS\Helper\ModuleHelper::getModuleList()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php:368)
at Joomla\CMS\Helper\ModuleHelper::load()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Helper/ModuleHelper.php:88)
at Joomla\CMS\Helper\ModuleHelper::getModules()
(/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/html/layouts/status.php:22)
at include('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/html/layouts/status.php')
(/mnt/devel_web/cms/sandboxefk/libraries/src/Layout/FileLayout.php:128)
at Joomla\CMS\Layout\FileLayout->render()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Layout/LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error_full.php:78)
at require('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error_full.php')
(/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error.php:23)
at require('/mnt/devel_web/cms/sandboxefk/administrator/templates/atum/error.php')
(/mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php:736)
at Joomla\CMS\Document\HtmlDocument->_loadTemplate()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php:790)
at Joomla\CMS\Document\HtmlDocument->_fetchTemplate()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php:608)
at Joomla\CMS\Document\HtmlDocument->parse()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Document/HtmlDocument.php:626)
at Joomla\CMS\Document\HtmlDocument->render()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Document/ErrorDocument.php:139)
at Joomla\CMS\Document\ErrorDocument->render()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Error/Renderer/HtmlRenderer.php:78)
at Joomla\CMS\Error\Renderer\HtmlRenderer->render()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Exception/ExceptionHandler.php:121)
at Joomla\CMS\Exception\ExceptionHandler::render()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Exception/ExceptionHandler.php:72)
at Joomla\CMS\Exception\ExceptionHandler::handleException()
(/mnt/devel_web/cms/sandboxefk/libraries/src/Application/CMSApplication.php:323)
at Joomla\CMS\Application\CMSApplication->execute()
(/mnt/devel_web/cms/sandboxefk/administrator/includes/app.php:61)
at require_once('/mnt/devel_web/cms/sandboxefk/administrator/includes/app.php')
(/mnt/devel_web/cms/sandboxefk/administrator/index.php:32)


Fatal error: Uncaught Joomla\Database\Exception\PrepareStatementFailureException: MySQL server has gone away in /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:141 Stack trace: #0 /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php(1048): Joomla\Database\Mysqli\MysqliStatement->__construct() #1 /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/DatabaseDriver.php(1900): Joomla\Database\Mysqli\MysqliDriver->prepareStatement() #2 /mnt/devel_web/cms/sandboxefk/libraries/src/Table/User.php(103): Joomla\Database\DatabaseDriver->setQuery() #3 /mnt/devel_web/cms/sandboxefk/libraries/src/User/User.php(807): Joomla\CMS\Table\User->load() #4 /mnt/devel_web/cms/sandboxefk/libraries/src/User/User.php(864): Joomla\CMS\User\User->load() #5 [internal function]: Joomla\CMS\User\User->__wakeup() #6 /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/registry/src/Registry.php(80): unserialize() #7 /mnt/devel_web/cms/sandboxefk/libraries/s in /mnt/devel_web/cms/sandboxefk/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php on line 141

Warning: Unknown: Failed to write session data using user defined save handler. (session.save_path: /var/lib/php/sessions) in Unknown on line 0