default state errors

  • Posts: 193
  • Thank you received: 11
  • Hikashop Business
2 years 2 months ago #344738

hello Hikashop Team,
we have an issue to put the registration in a certain order, not sure if is that related to the ID number or what? see attachment, also the state comes empty you can not choose, and finally, the area where you choose the default state has a star and you can not change,
please see the attachment, thanks




Thanks

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
2 years 2 months ago #344741

Hi,

Edit the "address_country" field and select the country you want to be used for the states in the "default" setting.

Please Log in or Create an account to join the conversation.

  • Posts: 193
  • Thank you received: 11
  • Hikashop Business
2 years 2 months ago #344756

Hello, the country already chosen but the state has a * as in the pic which is you can not edit, see the pic again , keep in mind that both are published


Thanks

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 193
  • Thank you received: 11
  • Hikashop Business
2 years 2 months ago #344757

see this pic from the front end


Thanks

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
2 years 2 months ago #344758

Make sure that the correct country is selected as default and save it once.
If that doesn't display any state in the state field, then it means that the country zone configured as default in the country field doesn't have any published state zones as sub zones in the menu System>Zones. So please check there.

The following user(s) said Thank You: affaf1952

Please Log in or Create an account to join the conversation.

  • Posts: 193
  • Thank you received: 11
  • Hikashop Business
2 years 1 month ago #345150

Hi, for other people knowledge, I reinstalled Hikashop and it works perfect, nothing will effect your prior work , Thanks

Please Log in or Create an account to join the conversation.

Time to create page: 0.084 seconds
Powered by Kunena Forum