Error 500 (joomla 4 - Hikashop 4.6.2)

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  • Hikashop Business
2 years 2 months ago #344969

-- HikaShop version -- : 4.6.2
-- Error-message(debug-mod must be tuned on) -- : The server returned a "500 - Whoops, looks like something went wrong."

Hi Nicolas.
In my test domain prior to the update from Hermanosgaliano.es to Joomla 4, I have encountered a problem installing Hikashop 4.6.2 on my test domain with Joomla 4.
When installing this version, when you try to add a product to the shopping cart, the page does not work and gives a 500 error.
With Hikashop 4.6.1 it works correctly.
Do you need any access to do the tests?

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  • Hikashop Business
2 years 2 months ago #344970

Hi Nicolas.
I have put the website in error mode.
I am sending you a screenshot of the reproduced error.
I remain at your disposal in case you need anything else.
All the best.

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  • Hikashop Business
2 years 2 months ago #344971

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  • MODERATOR
2 years 2 months ago #344981

Hi,

Thank you for your feedback. I've made some changes on our end to avoid the error.
Please download again the install package of the 4.6.2 and install it on your website to get the changes and you should not get the error anymore.

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  • Hikashop Business
2 years 2 months ago #344984

Problem solved.
Can I install this version on Joomla 3.10 and php 7.4?

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2 years 2 months ago #344985

Yes. We don't plan on ending Joomla 3 support any time soon.

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