How can I add a 5% surcharge to all orders at checkout

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  • Hikashop Business
2 years 1 month ago #345152

Client wants to add a global 5% surcharge (for cost of fuel increase) at checkout - so customers shop and add products and when they view the cart for checkout the surcharge is added to all orders. This will apply to all users.

Thanks

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2 years 1 month ago #345154

Hello,

The best way to proceed, can be to add in all your payment method a Percentage of 5%, in the Generic Configuration part.
Now, this will required maybe some adjustments like hide price aside payment method in checkout (via Css), Add a block Text in your Checkout Workflow in order to inform customers of this additional cost, and create an language override to modify the "payment fee" translation (see this documentation ).

Hope this will help you to achieved your need.
Regards

Last edit: 2 years 1 month ago by Philip.
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2 years 1 month ago #345447

So we have implemented on the site however we do not want the surcharge to apply to the delivery charge just the goods how can we apply the surcharge before adding delivery?

See screenshot attached.

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  • Hikashop Business
2 years 1 month ago #345449

Hi,

I don't know if it's a good practice, but you can achieve this by using taxes (if I understood the problem correctly).

In Hikashop -> System -> Taxes :

1) Create a 5% rate ('Manage rates' button at top)

2) Create a tax ('New' button at top) with :
- choose the tax category used for your products (if you have more than one, you must repeat the operation with the other categories)
- select the rate previously created
- set cumulative tax to 'Yes'

Idea to be confirmed by someone from Hikashop

Last edit: 2 years 1 month ago by FDBI.

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2 years 1 month ago #345448

Hi,

In that case, you could use an auto loaded coupon with a negative percentage.
However, this means that users wouldn't be able to enter coupons on your checkout, unless you add the multicoupon plugin we have on our marketplace.

Or, you could also do it with a tax rule as Yaya27 said: You would have to activate the "cumulative tax" setting of your tax rule(s) and create a tax rule for the 5% surcharge and configure it to apply to the tax category of the products but not the tax category of the shipping methods. That way, you would get two tax rows on the checkout, one for VAT, one for that 5% surcharge.

Last edit: 2 years 1 month ago by nicolas.

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