Grey on the JCE editor in product in admin

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  • Hikashop Multisite
2 years 1 week ago #346469

-- HikaShop version -- : 4.6.2
-- Joomla version -- : 4.2.4
-- PHP version -- : 8.0

Hi,
I have a strange problem, i have a grey filter on the JCE editor in the admin panel when editing a product. But i can use the editor. Have you an idea of this problem ?

See screenshot.


“Si tu ne travaille pas pour tes rêves, quelqu'un t'embauchera pour travailler pour les siens" - Steeve Jobs
"La sagesse, c’est d’avoir des rêves suffisamment grands pour ne pas les perdre de vue quand on les poursuit." - Oscar Wilde
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2 years 1 week ago #346470

Hi,

That seems like a CSS glitch. The grey overlay happens when you drag & drop the area by maintaining the click on the title of the area. So try doing drag and dropping the description area back and forth and it might help.
Otherwise, we would need to check the CSS on the page directly to see what's going on.

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2 years 1 week ago #346485

Hi,
OK, thank you. It dos not change if i move the area.
Here is credentials for you :

This message contains confidential information


Regards


“Si tu ne travaille pas pour tes rêves, quelqu'un t'embauchera pour travailler pour les siens" - Steeve Jobs
"La sagesse, c’est d’avoir des rêves suffisamment grands pour ne pas les perdre de vue quand on les poursuit." - Oscar Wilde
Last edit: 2 years 1 week ago by thefbi.

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2 years 1 week ago #346490

Hi,

I'm not able to login to your backend with the access provided. Could you please double check it ?

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2 years 1 week ago #346491

Ooo sorry, bad admin url...
I changed it in the credentials


“Si tu ne travaille pas pour tes rêves, quelqu'un t'embauchera pour travailler pour les siens" - Steeve Jobs
"La sagesse, c’est d’avoir des rêves suffisamment grands pour ne pas les perdre de vue quand on les poursuit." - Oscar Wilde

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2 years 1 week ago #346493

Hi,

Thanks.
You clicked on the "eye" icon of that block and that's why it's grey. It's to tell you that for users having the "customize" access level not activated in the "access level" tab of the HikaShop configuration, the block won't show at all.
It allows you to simplify the interface by removing some blocks you don't use.

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2 years 1 week ago #346494

Ha ok, was so simple...
Sorry, and thank you.


“Si tu ne travaille pas pour tes rêves, quelqu'un t'embauchera pour travailler pour les siens" - Steeve Jobs
"La sagesse, c’est d’avoir des rêves suffisamment grands pour ne pas les perdre de vue quand on les poursuit." - Oscar Wilde

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