Image in emails are cropped to a square.

Hello,
In order to be able to understand the causes of this problem we are going to need see it by ourseleves.
Then, can you provide these elements :
- An Url link to your backend administrator access
- Backend user references (with maximum ACL)

Awaiting your returns to progress on your subject.
Regards

Hi,

You need to edit the emails in the menu System>Emails and in the "preload" section at the bottom, you need to change the line:

$img = $imageHelper->getThumbnail($item->images[0]->file_path, array(50, 50), array('forcesize' => true, 'scale' => 'outside'));

$img = $imageHelper->getThumbnail($item->images[0]->file_path, array(50, 50), array('forcesize' => true, 'scale' => 'inside'));

Hi,

Neither. We don't plan on adding that to the core. And you don't need to do it after an update as the changes you make in System>Emails are stored as overrides, like view overrides and thus you don't loose your changes when you update HikaShop.