Remove "-x downloads left" for digital products

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  • Hikashop Business
1 year 11 months ago #347243

-- HikaShop version -- : 4.7.0
-- Joomla version -- : 4.2.5
-- PHP version -- : 8.1

In the case of unlimited download for digital products, the downloaded products personal page for users who downloaded digital products shows negative numbers of downloads left under the status column.
This is probably the consequence of using 0 in the product configuration page to set up unlimited downloads.
But since the downloads are supposed to be unlimited, this "0 downloads left" or "-10 downloads left" shouldn't even show in the user personal products page. Is there a simple way to remove this status column(except using custom css) ? I couldn't find it.
Thanks !!

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1 year 11 months ago #347249

Hi,

Thank you for your feedback. I've added a patch which should make it display better in your case.
Please download again the install package of the 4.7.0 on our website and install it on yours and it should display something more accurate.

The following user(s) said Thank You: Pierrick

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1 year 11 months ago #347262

Very kind of you !!
So, I installed the new package, refresh the cache, put Cloudflare in dev mode, but... I see no changes ?

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1 year 11 months ago #347263

This is the version I installed : Version HikaShop Essential 4.7.0 [2212060933]
Hmmm, It looks like it's not the most recent version.... I'll do it again.

Last edit: 1 year 11 months ago by Pierrick.

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1 year 11 months ago #347266

So I did a new download, and performed a new install, but the displayed version did not change : HikaShop Essential 4.7.0 [2212060933]
although the package I downloaded is labelled com_hikashop_essential_v4.7.0_2022-12-06_13-56-17

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1 year 11 months ago #347264

Hi,

Then, I'm not sure. It could be a view override, or a weird case based on how the product/configuration of HikaShop are set up.
Could you provide a backend access so that we could look into it ?
You can provide it via our contact form:
www.hikashop.com/support/contact-us.html
Make sure you include a link to this thread for reference.

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1 year 11 months ago #347298

Hi,

Thank you for the access.
I was able to look at the situation and I had forgotten something in my patch yesterday. I've made a modification on our end and it will help.
Download again the install package on our website and install it again on your website it will display better.

The following user(s) said Thank You: Pierrick

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1 year 11 months ago #347300

It works perfectly !!
Thank you very much for your excellent support !!
:)

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