Filter button displayed in en-US but not in fr-FR

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  • Hikashop Business
1 year 8 months ago #349632

-- url of the page with the problem -- : rolex.jewelrygoldfinger.com/fr/collection
-- HikaShop version -- : 4.7.1
-- Joomla version -- : 4.2.8
-- PHP version -- : 8.1.14

Hi,

I have a weird issue.
My filter "view results" button is correctly displayed in the US version of the site, but is not displayed in the French version.
Any idea what I missed?

Thnaks in advance for your help

Sandra

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  • MODERATOR
1 year 8 months ago #349634

Hello,

You use 2 different modules, your filter for Americain language id is 146, for the french language it's 216, so first check that settings are the same on both module.

If everything is the same, then maybe we suspect that your issue come from your template, can you process a test with a default template like ProtoStar(j3) ou Cassiopeia(j4), and make your return?

Regards

Last edit: 1 year 8 months ago by Philip.

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1 year 8 months ago #349645

Hello Philippe,

Oh yes, I'm an idiot.
The button is now displayed.

Sorry to have wasted your time

Sandra

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1 year 8 months ago #349647

Hello,

Don't worry we understand this can be confusing
Regards

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