Hello,
Your first screenshot is the HikaShop plugin listing ; which is generally empty (except if you have very specific plugins with the multi-instance system, like "multi checkout").
Regarding your second screenshot, it's difficult to tell what is the issue.
You're talking about an error message but I don't see it.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.