Variant Subname not showing for %s on wait list form

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  • Hikamarket Multivendor Hikashop Business Hikashop Essential
1 year 7 months ago #350971

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.2.9
-- PHP version -- : 8.0.28

Just the main product name is showing, not the variant's subname.

The variant separator is there, but not the surname itself.



The email and waitlist entries are correctly generated with the variant's subname.

It only happens on the waitlist form itself.

Not overrides for the waitlist (other than language overrides, but it was happening even without them).

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1 year 7 months ago #350974

Hello,

We aren't sure to understand the situation, let us explain our idea :
- If your refer to this documentation to manage variants, you will see that variant are build from a main product that have characteristics (in your product form and specific part).



- As a result, you will see in your product form, new tab :
=> See details in this Documentation part
AND you may see this in your product frontend (checkbox, or dropdown) but something that allow your customer to select characteristics and so different variant.

=> But we didn't see any of this in your Url link.

- Did you set your variant products like shown here :


And if yes, can you provide a complete screenshot of one of this variants form please?
Take care to show us everything on your screenshot.

Awaiting your returns.
Regards

Last edit: 1 year 7 months ago by Philip.

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1 year 7 months ago #351021

There are no "Name" field value set on any variant (never needed to).

The expectation is it will use the same values used on the product pages based on the characteristics.

For example:


www.pooltablefeltcloth.com/billiard-felt...ct/860.html?cid=5828

That is using the same CSS class span of hikashop_product_variant_subname as the waitlist view.

Setting the name on thousands of variants would be extremely time consuming.

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Last edit: 1 year 7 months ago by jazzmang.

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1 year 7 months ago #351031

Hello,

We better understand your issue, can you provide these elements please :
- Url link to your backend
- Backend user references (with maximum ACL)
- Precise the relative product ID that we can see in your first message ( here )

Note : Use our Contact us form to provide these elements, and don't forget to add an Url link to this topic.

Awaiting your returns
Regards

Last edit: 1 year 7 months ago by Philip.
The following user(s) said Thank You: jazzmang

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1 year 7 months ago #351090

Information sent.

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1 year 7 months ago #351093

Hi,

Thank you for the access. We found the issue and added a patch on our end for it.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch.

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1 year 7 months ago #351105

It is now working as expected. Thank you.

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