No fields provided for billing?

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  • Hikashop Business
1 year 6 months ago #351737

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.3.1
-- PHP version -- : 8.0.23
-- Browser(s) name and version -- : all

We recently migrated a J3 site to J4. All is good, however when we checkout a product we get to the billing flow and there are now no billing details to fill in and we cannot proceed past.

Please advise?

Many thanks

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  • MODERATOR
1 year 6 months ago #351740

Hi,

You've removed the "login" view from your checkout workflow.
An address needs to be linked to a user, and if you're not already logged in (or provided your email address for the guest form), the address view won't display anything.
So you want to add back the "login" view in your checkout workflow in the HikaShop configuration.

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