HTTP error 500 when running massaction

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  • Hikashop Business
1 year 6 months ago #351879

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.3.1
-- PHP version -- : 8
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/mohairbearmakingsupplies.co.uk/public_html/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php on line 550

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 65536 bytes) in /var/www/vhosts/mohairbearmakingsupplies.co.uk/public_html/libraries/vendor/composer/ClassLoader.php on line 476

Hi, I was on holiday last week and the staff had an issue on Friday when running Massaction?

Error below:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/mohairbearmakingsupplies.co.uk/public_html/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php on line 550

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 65536 bytes) in /var/www/vhosts/mohairbearmakingsupplies.co.uk/public_html/libraries/vendor/composer/ClassLoader.php on line 476

Any advice on what this could be?

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1 year 6 months ago #351880

Hi,

This means that too many stuff is loaded from the MySQL into memory in order to process the mass action.
The simple solution if the mass action was working before is to increase the "memory_limit" of your php.ini
Otherwise, I would need a screenshot of the settings of the mass action to be able to provide advice on it.

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  • Posts: 517
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  • Hikashop Business
1 year 6 months ago #351886

Hi increasing from 128 to 256 solved it.

Thanks

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