Your VAT number can not be used with the country you selected.

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  • Hikashop Business
1 year 3 months ago #353752

-- HikaShop version -- : 4.7.4
-- Joomla version -- : 3.10.12

In the backend when I open the products listing I get the message: Your VAT number can not be used with the country you selected. Please select the right country ( CODE: DE) or make sure your VAT starts with NL

Where and how can I correct this? Never had this in the past.

Thanks!

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1 year 3 months ago #353753

Hi,

This is an error message which usually displays when the current user is saving his address but the VAT number provided in his address doesn't correspond to the country selected in that same address and only if the "VAT number check" setting of the HikaShop configuration page is turned on.
So I would recommend going to the Customers menu, looking for your user entry there, and checking the addresses set in it. One of them must have a VAT number which doesn't correspond to the country selected.

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