Error with 5.0.1

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  • Hikashop Business
2 months 1 week ago #361758

Since the installation of version 5.0.1 we have detected that when a user with products in the shopping cart pre-registers, hikashop directly completes the order and redirects it to the payment gateway (in our case Redsys).
I have rolled back Hikashop and verified that this error is not there.
There have also been several users who have said that the purchase has been completed on its own. I will keep the previous version until you confirm that the issues are resolved.
Thank you.

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2 months 1 week ago #361761

Hi,

Ok. That will be hard to help you without more information and without being able to reproduce the issue.
Would it be possible to make a copy of the website so that you can provide access to it for us. That way, we can look into the problem without disturbing your customers.
Also, are we talking about the 5.0.1 or the 5.1.0 ?

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  • Posts: 291
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  • Hikashop Business
2 months 1 week ago #361778

Hi.
I was talking about version 5.1.0.
I have enabled a copy on another domain.
I have sent access data for you in the contact form

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  • MODERATOR
2 months 1 week ago #361782

Hello,

We have recieved your elements but unfortunately we aren't able to find a usable product to test and access your checkout, can you tell us a usable product please?
Regards

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  • Posts: 291
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  • Hikashop Business
2 months 1 week ago #361789

This product is available for testing:
www.singastosdeenvio.com/comprar/362-ban.../category_pathway-19

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2 months 1 week ago #361796

Hi,

Thanks. I've made a patch which fixes the problem. Download again the install package of HikaShop on our website and install it on yours and it will add the patch.

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