PayPal Checkout opening new tab and not returning the user to the website

-- url of the page with the problem -- : www.winescholarguild.com
-- HikaShop version -- : 5.0.2
-- Joomla version -- : 4.4.0
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Chrome

Hi,

we have an problem with the HikaShop Paypal Checkout payment plugin, specifically with "PayPal" payment option.

When the user clicks Finish at the last checkout step, PayPal shows two options:

- PayPal
- Credit Card

If they choose CreditCard, the form loads dynamically on the same page, and that part is fine.

But if they choose "PayPal", it opens a new tab for PayPal payment.

Once the payment is made, the tab closes itself, and the user is never returned to the original tab where the website was open.

This makes the user experience very confusing, even though the payment goes through and the order is confirmed. Interestingly, the original tab where the checkout started correctly loads the final thank you page, it's just that the user is never taken there and thinks something is wrong.

We already have the "Cross-Origin-Opener-Policy" option set to "same-origin-allow-popups" via Joomla HTTP Headers plugin, so that does not seem to be an issue, but I can't be sure.

Is there any way to address this?

Thank you

Hi, I can confirm that adding a custom return URL solves the problem. If the return URL is present, PayPal refocuses back on the correct tab, but otherwise, it does not.

Thanks Nicolas, I upgraded the Hikashop version but I am still seeing the same behavior with Chrome on a Mac.

However, I noticed that the popup shows up correctly if the browser isn't maximized. But if I maximize the window, it opens in a new tab. I guess this is how Chrome works.

Yes, it seems to be specific to Mac, I am seeing the same behavior on all websites with popups.