Updating Stripe plugin

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1 month 1 week ago #362299

-- url of the page with the problem -- : shop.conformance.co.uk/
-- HikaShop version -- : 5.1.0
-- Joomla version -- : 4.4.6
-- PHP version -- : 8.1
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : The page you are looking for was moved, removed, renamed or might never existed.
You stumbled upon a broken link :(

Hello,

I bought the Stripe V3 with Connect plugin in February 2024.

My system is saying it needs an update.

When I try to update it, it says I need to download it manually. I click on the link provided: www.hikashop.com/support/documentation/4...oad-your-plugin.html . and I get a 404 error.

Now that's not a big deal, but when I go to the Hikashop site I still don't seem to be able to download an update of the plugin, it's asking me to purchase it again.

Is that correct? I thought plugins had some kind of lifetime (4 years???) before having to repurchase.

Anyway, let me know.

D


DunxMax

The more we learn the less we know.

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1 month 1 week ago #362301

Hi,

You can use the plugin for as long as you want once you have it. There is no time usage restriction. Access to updates is limited to 4 years after the purchase.
Sorry for the link not working. It was a mistake on our end. It's been fixed. The instructions on this page should allow you to find the download link so please look at it.

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1 month 1 week ago #362304

Hi Nicolas,

Thanks, I understand now.

However, you might just want to check the new link you set as it's not a hyperlink. I managed to get to the page by pasting it straight into my browser address bar.

See screenshot.

Thanks either way.

D


DunxMax

The more we learn the less we know.
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3 days 12 hours ago #363003

I have same result. Updating the plugin via Extensions: Update give the error Failed to extract file: 478-download-your-plugin.html

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3 days 8 hours ago #363005

Hi,

Yes. The instructions on this page explains what to do to download the latest install package of your plugin so that you can install it on your website in order to proceed with the update :
www.hikashop.com/support/documentation/4...oad-your-plugin.html

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