When I buy Upgrade item it will go to cart like two-three products or more...

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2 days 21 minutes ago #365775

-- HikaShop version -- : 5.1.3
-- Joomla version -- : 5.2.4
-- PHP version -- : 8.3
-- Browser(s) name and version -- : chrome 133.0.6943.127

Hello, I had done a product like your description: demo.hikashop.com/index.php/en/hikashop/...ns/product/48-laptop , but in cart appear like 3-4 products. I made a product with "option" other products with variations. I would like to see only one product in the cart, but now there are 3-4 products, if some options is choosen. How can I make upgraded items to be only one product in cart not separately?

Last edit: 2 days 6 minutes ago by marto42.

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1 day 23 hours ago #365776

Hi,

In the HikaShop configuration page, you want to activate the "group options with product" setting:
www.hikashop.com/support/documentation/5...ig.html#main_product

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1 day 23 hours ago #365777

Thank you very much!

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13 hours 30 minutes ago #365807

I forgot,
How can I hide a part of options?
What I mean?! When the customer choose some value from the first dropdown option menu, to appear other single dropdown menu, depending on first choice?

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3 hours 10 minutes ago #365808

Hi,

There is no mechanism for this in HikaShop.
You have 3 solutions for this:

- if you want to use "options" like you're already using, then the only solution is to edit the product / options view via the menu Display>Views and add custom javascript code to it to handle this mechanism:
www.hikashop.com/forum/content-creation/...n-option-choice.html

- Instead of using "options", you could switch to creating custom fields of the table "item" via the menu Display>Custom fields:
www.hikashop.com/support/documentation/4...shop-field-form.html
In the settings of custom fields, you have the setting "display limited to" which allows you to display / hide fields based on other fields.

- Instead of using "options", you could use characteristics:
www.hikashop.com/support/support/documen...html#characteristics
Characteristics can be nice in some cases, but they have many drawbacks too (you can't have many of them, you need to configure all the potential combinations, etc).

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