Error triggering your website

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10 years 3 months ago #167306

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.28
-- Browser(s) name and version -- : Firefox 31.0
-- Error-message(debug-mod must be tuned on) -- : Unable to trigger cron

I am getting an error when I try to set up a cron.

Oxford web design and print at Holywell Press
www.holywellpress.co.uk
www.wickodesign.com
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10 years 3 months ago #167309

Hi,

Try to open the link and you will see that you will be redirected to another page (by a system plugin I guess).
That specific redirection is not good because the cron system won't follow it ; that's why the cron won't work in your website unless you deactivate this redirection for this specific url.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #167396

Not sure what plug or link you are referring to. The url in the image when put directly into a browser page says cron triggered.



The error is only produced when I try to save the cron settings.

So if appears the cron url is correct. If you put the default url directly into the browser then it works. The issue is something else.

Oxford web design and print at Holywell Press
www.holywellpress.co.uk
www.wickodesign.com
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10 years 3 months ago #167404

Hi,

No the cron url is not correct.
If you type the url, you will see that you will be redirected, the url will change to a SEF one.
You have a redirection, that is the issue for sure at 200%.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #167409

Not sure why even if the url is redirected to the correct sef version that there is a problem. If the url resolves to the correct page how can that be wrong?
Even with apache url rewrite disabled and the url remaining the same this still causes an error.

Oxford web design and print at Holywell Press
www.holywellpress.co.uk
www.wickodesign.com

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10 years 3 months ago #167436

Hello,
As Jerome said :

If you type the url, you will see that you will be redirected, the url will change to a SEF one.

The cron system won't handle redirection, so the solution will be to replace your URL with the SEF URL so that the page will directly be called.

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