News Show Pro GK5 product images not displaying

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9 years 6 months ago #200995

Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed.

With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail
However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty.
Is there a way of getting around this?
Regards,

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9 years 6 months ago #201007

Hi,

Then it's looking at the wrong folder.
It should look in the sub folders of the folder upload/thumbnails
I would recommend to contact the developers of that extension so that then can check the issue on your website and tell you how to properly configure or fix their extension. They will know better than us, as we never looked at the code of that extension and never used it.

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9 years 6 months ago #201312

I figured as much. I am in touch with them and will let you know what they say.

In any case, does the folder 'thumbnail' serve any purpose? Because even though it is empty and not a parent of any subfolder it is recreated even if you delete it.

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9 years 6 months ago #201335

I suppose it must be an old check somewhere in the code of HikaShop.
Apparently, it comes from the line:
$this->checkFolder($uploadFolder.$subPath.'thumbnail'.DS);
which should be:
$this->checkFolder($uploadFolder.$subPath.'thumbnails'.DS);
in the file administrator/components/com_hikashop/classes/file.php

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