Conversion tracking (adWords etc)

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9 years 5 months ago #204795

-- url of the page with the problem -- : elody.cz
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.4.1

Hello,

I am trying to track conversion via "HikaShop Google Dynamic Remarketing (conversion tracking)" but it does not work for me. I placed there my google adwords id (xxx-xxx-xxxx) and it has no effect.

Is there any other way how to place AdWords code to meassure finishing order?


Thank you!
Filip

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9 years 5 months ago #204934

Hi,

If you activated the plugin and entered the id (without the -) it should display.
If not, it means that either the plugin access is too restrictive or that you have some caching preventing you from seeing the change.
So please check on these.

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  • Hikashop Business
9 years 5 months ago #205462

-- www.labruleriedubassin.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.4.1

Hello,
same problem, the plugin is enabled, the specified id but the code does not appear on pages.
In what file do we add in hand for it to be included on the summary page of the order for example?

Thanks

Bonjour,
Même problème, le plugin est activé, l'id indiqué mais le code n'apparaît pas sur les pages.
Dans quel fichier peut-on l'ajouter à la main pour qu'il soit pris en compte sur la page de récapitulatif de la commande par exemple ?

Merci d'avance

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9 years 5 months ago #205467

Hi,

Thank you for your feedback. We've found the issue and added a patch. Please download again the install package of HikaShop from our website and install it on your website and that will add the patch and you'll then see the remarketing javascript code displayed on the product pages.

The following user(s) said Thank You: theomartin

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  • Hikashop Business
9 years 5 months ago #205492

-- www.labruleriedubassin.com
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1

Hello,

Thank you for your response. I updated HikaShop with version 2.5.0, I emptied all caches several times but the Goggle code still does not appear.

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9 years 5 months ago #205494

I just tested the update on the future version of my site that is being finished and it works .....

Thanks

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9 years 5 months ago #205549

Hello,

can I replace only some files, Nicolas?
And what can I use for other PPC systems?

Thank you
Filip

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9 years 5 months ago #205565

Hi,

What files do you want to replace ?
For other systems you can directly add the tracking code in the file "end" of the view "checkout" at the beginning via the menu Display>Views.

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