Google products only feeds 7 products

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8 years 6 months ago #238589

-- url of the page with the problem -- : www.tiendamat.com
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1

Hi,

I'm trying to use the google products plugin and having some troubles. I think I can solve most of it, but the main problem is that when I create the xml file, it contains all my products, but when I upload it to google merchant center (I upload it manually), only feeds 7 products.

Do you have any idea why this is happening?

Thank you very much

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8 years 6 months ago #238596

Hi,

If you only get 7 products, it means that there are issues with the other ones. When you upload the XML, Google should tell you the error messages explaining why the products couldn't be imported.

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8 years 6 months ago #238976

Hi Nicolas,

the error that gives is this:

Error de formato XML1 error.
Su feed contiene un carácter no permitido en la codificación UTF-8

(in english is that my feed contains a non accepted cararcter in UTF-8 codification)

(But it doesn't say that only 7 products could be fed or anything)

Last edit: 8 years 6 months ago by vanway.

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8 years 6 months ago #238993

Hi,

Could you provide the XML that you send to google so that we could check what that error corresponds to ?

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8 years 6 months ago #239090

Hi Nicolas,

here you have it:

www.filedropper.com/googledatafeed1462261011

Thank you

Last edit: 8 years 6 months ago by vanway.

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8 years 6 months ago #239115

Hi,

So it says that the error is on line 149 in my tests, and that's this line:

<g:description><![CDATA[ Armarios modulares 19&rdquo;, anchura 600mm. Para instalaciones de cableado, telecomunicaciones, IT y electr&oacute;nica industrial. Dise&ntilde;ados seg&uacute;n normas IEC 60 297-2, DIN 41494 partes 1 y 7, ANSI/EIA-310 y UNE 20 539-2.
I see however that STX control character in the description of that product:
take.ms/rhk9Y
I tried to remove these characters in your products descriptions and it removes the issue. So the problem is in the description of your products. Make sure that you don't have that character in them.

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8 years 6 months ago #239212

Hi Nicolas,

I see the problem., and it's quite díficult to solve. The problem is that most of the descriptions have Unordered lists, and the feeds doesn't accept that.

I'll have to change all the descriptions... Thank you!

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