conversions in Google Adwords and Analytics not measured

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7 years 9 months ago #261703

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.29
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : no errors

Using Hikashop Business 2.6.4 with Plugin: HikaShop Google Dynamic Remarketing (conversion tracking) and HikaShop Google Analytics Plugin. I want to see in Adwords 'converted clicks' and 'conversion ratio'
Now they are 0. What do I have to do to get this values?
The shop-owner has only to check 'confirmed' for each order, so I can see the orders in HikaShop and in Google Analytics. I can not see if it was from an Adwords campaign. I would like to see if it was an order through Adwords.

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7 years 9 months ago #261706

Hi,

I searched a bit online but I must say I'm not familiar with all that. All the information I've seen is about settings to be done in your adwords/GA accounts. But I couldn't find anything specific about 'converted clicks' and 'conversion ratio'
Here are some links:
support.google.com/analytics/answer/4355493
support.google.com/adwords/answer/2375435
support.google.com/analytics/answer/2611404

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7 years 8 months ago #263846

Were there any patches made to the 2.6.4 Google eCommerce plugin after 2.6.4 was released? We are using it on a client site and experiencing some issues. Wondering if there is a more up to date version available than what we have on file.


~ Deb Cinkus, CEO

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eCommerce Business Process Automation Experts

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7 years 8 months ago #263853

Hi,

Yes. We've made a fix patches since then.
I would recommend using the one from HikaShop 3's install package. It will work with the 2.6.4 but will contain all the latest patches.

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7 years 8 months ago #263928

Excellent. Thanks, we've installed the latest from 3.0 and will see how it goes.


~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts

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