Image Popups - Market Place

Hi,

The issue comes from your template.
It includes jquery in its file community.advancn.org/templates/voyager/...ts/js/vendors.min.js which overrides the jquery of Joomla where the fluidbox module is attached to.
And thus, when the plugin tries to initilize fluidbox, it generates a javascript error because the jquery from the template doesn't have the fluidbox module attached to it.
The best would be for the template to not embed its own jquery and instead uses Joomla's. That would avoid such kind of problems.
But I'm not sure if that's possible.
I would recommend checking with your template's support on what can be done as I don't see what could be done in this plugin to avoid the problem.

Hi,

I'm not saying you should change your template. Did you try asking your template provider what they recommend ?
Maybe they have an easy solution, like updating the template ?
What you can also try is to use JQuery Easy:
extensions.joomla.org/extension/jquery-easy/
It's an extension which usually allows you to circumvent these problems. However, since the jquery code is directly embedded in the js file of the template I'm not sure if it will work. That's why I recommended to first check with your template provider what they recommend.

Now we can refund you if no solution is provided by your template provider and JQuery Easy doesn't help or you don't want to try.
For that, please go through our contact form to request the refund including your order number:
www.hikashop.com/support/contact-us.html

Hi,

So do you mean you don't want to continue to troubleshoot the problem and want a refund ?
It's possible but as I said in my previous message, please go through our contact form to request the refund including your order number: www.hikashop.com/support/contact-us.html

Please note that there is only 5 days left for the refund. After that, we won't be able to refund you.