Mass Action export CSV and sent by e-mail

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7 years 7 months ago #266981

-- HikaShop version -- : 2.6.5
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6

Hi Hikashop,

Is it possible to setup a mass action which generates a CSV export and send automatically every week to an e-mailaddress?

I have tried but without success!
I get empty e-mails.



Kind regards,
Lumiga


Kind regards,
Lumiga
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Last edit: 7 years 7 months ago by Lumiga.

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7 years 7 months ago #266995

Hi,

Yes, it's possible.
If it doesn't work, it's either:
- that you didn't enter a name for the CSV file
- that your cron task is not running. You can check that following this: www.hikashop.com/support/documentation/5...cron-task.html#check
- that the filters in your mass action prevent it from running
- that the mass action was run and the email sent by HikaShop but was blocked by your email server or the receiver for some reason (spam, attached file too big, etc). In that case, you should be able to see it in the Customers>Emails history menu of HikaShop.

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