- Posts: 21
- Thank you received: 3
CRONError connecting to the host : www.sofie-houseofbeauty.be
5 years 3 months ago #333486
by jbekker63
-- url of the page with the problem -- :
www.sofie-houseofbeauty.be/
-- HikaShop version -- : HikaShop Essential: 4.4.2
-- Joomla version -- : 3.9.27
-- PHP version -- : 7.4.9
-- Browser(s) name and version -- : Chrome 91.0.4472.77
-- Error-message(debug-mod must be tuned on) -- : Error connecting to the host : www.sofie-houseofbeauty.be
I bought the Reminder plugin and am trying to set up cron, but I get the error Error connecting to the host : www.sofie-houseofbeauty.be but when i copy and past the URL in a new page it is working.
-- HikaShop version -- : HikaShop Essential: 4.4.2
-- Joomla version -- : 3.9.27
-- PHP version -- : 7.4.9
-- Browser(s) name and version -- : Chrome 91.0.4472.77
-- Error-message(debug-mod must be tuned on) -- : Error connecting to the host : www.sofie-houseofbeauty.be
I bought the Reminder plugin and am trying to set up cron, but I get the error Error connecting to the host : www.sofie-houseofbeauty.be but when i copy and past the URL in a new page it is working.
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5 years 3 months ago #333499
by nicolas
Replied by nicolas on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
Hi,;
This means that the cron task request coming from our server ( IP address 94.23.5.153 ) has been blocked by something on your end.
It could get a firewall, a htaccess rule or something like that.
If you don't have any firewall extension on your website nor specific htaccess rules in your website's htaccess, it could come from something at the server / hosting level.
It sometimes happen that other hostings block all IP addresses from OVH (our hosting) as their servers are quite cheap and thus used by hackers to scan websites for vulnerabilities.
Thus, there is not much we can do on our end.
On your end you can :
- ask your hosting to allow our server's IP address (or whitelist it in your firewall extension)
- create your own cron task with the tools provided by your hosting (if they provide it): www.hikashop.com/support/documentation/5...ron-task.html#server
- create your own cron task relying on a third party cron task service like cron-job.org/en/
This means that the cron task request coming from our server ( IP address 94.23.5.153 ) has been blocked by something on your end.
It could get a firewall, a htaccess rule or something like that.
If you don't have any firewall extension on your website nor specific htaccess rules in your website's htaccess, it could come from something at the server / hosting level.
It sometimes happen that other hostings block all IP addresses from OVH (our hosting) as their servers are quite cheap and thus used by hackers to scan websites for vulnerabilities.
Thus, there is not much we can do on our end.
On your end you can :
- ask your hosting to allow our server's IP address (or whitelist it in your firewall extension)
- create your own cron task with the tools provided by your hosting (if they provide it): www.hikashop.com/support/documentation/5...ron-task.html#server
- create your own cron task relying on a third party cron task service like cron-job.org/en/
The following user(s) said Thank You: jbekker63
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5 years 3 months ago #333501
by jbekker63
Replied by jbekker63 on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
i DID THIS
- create your own cron task with the tools provided by your hosting (if they provide it):
AND now I'm getting reports
******************************************************************************************************************************************************
******************** 2021-06-14 07:33 ********************
HikaShop Uitgevoerd op 2021-06-14 07:33
******************************************************************************************************************************************************
******************** 2021-06-14 08:00 ********************
HikaShop Uitgevoerd op 2021-06-14 08:00
- create your own cron task with the tools provided by your hosting (if they provide it):
AND now I'm getting reports
******************************************************************************************************************************************************
******************** 2021-06-14 07:33 ********************
HikaShop Uitgevoerd op 2021-06-14 07:33
******************************************************************************************************************************************************
******************** 2021-06-14 08:00 ********************
HikaShop Uitgevoerd op 2021-06-14 08:00
The following user(s) said Thank You: nicolas
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5 years 3 months ago #333509
by jbekker63
Replied by jbekker63 on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
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5 years 3 months ago #333516
by nicolas
Replied by nicolas on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
Hi,
That looks like a bug. We've added a patch to the plugin.
Please download it again via the download link provided to you after the purchase and install it on your website again. It will add the patch and it should avoid the issue with the user not being loaded.
That looks like a bug. We've added a patch to the plugin.
Please download it again via the download link provided to you after the purchase and install it on your website again. It will add the patch and it should avoid the issue with the user not being loaded.
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5 years 3 months ago - 5 years 3 months ago #333524
by jbekker63
Replied by jbekker63 on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
OK I have downloaded via the link in my email and installed the patch.
Created a test case, waiting for the result
I also CREATED a DUTCH (nl-NL) language file for this plugin, as I couldn't find it.
Created a test case, waiting for the result
I also CREATED a DUTCH (nl-NL) language file for this plugin, as I couldn't find it.
Last edit: 5 years 3 months ago by jbekker63. Reason: Added translation
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5 years 3 months ago #333526
by nicolas
Replied by nicolas on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
Hi,
If you can provide the translation file for the plugin, we can include it on our end for others in the future.
If you can provide the translation file for the plugin, we can include it on our end for others in the future.
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5 years 3 months ago #333550
by jbekker63
Replied by jbekker63 on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
Here is the file, If you need more translations into Dutch just ask, I do it for Joomla Also
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5 years 3 months ago #333553
by nicolas
Replied by nicolas on topic CRONError connecting to the host : www.sofie-houseofbeauty.be
Hi,
Thanks so much !
We've added it on our end.
Thanks so much !
We've added it on our end.
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