Manual order status update - change email

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11 years 3 months ago #118866

Hi,

Before a recent Hikashop update, if I manually changed Order Status, there was a pop-up which all owed me to send email to customer and modify that email.

Now, if I select Notify Customer, there is no option to view/add to the email to the customer - or am I missing something?

Best regards,

John

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11 years 3 months ago #118897

Hi,

I think that you are missing something, when you are in the orders listing, and you change the order status a popup is displayed.
Here, when you enable "Notify customer" the email is displayed and before the mail many fields related on the email addresses. You can change them here.

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11 years 3 months ago #118942

Hi Xavier,

Ah, you're right. I was editing the order after opening it - and the popup does not appear in that case (I think it did before - but maybe not!). If you simply change the status from the order list, the popup appears, and you can edit the email.

Merci beaucoup.

Best regards,

John

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