Orders not updated to confirmed in database

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emmdee
Topic Author
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Posts: 50
Thank you received: 2

11 years 2 months ago #122472

-- HikaShop version -- : 2.2.0
-- Joomla version -- : 3.1
-- PHP version -- : 5.4
-- Browser(s) name and version -- : FF 23
I have scoured the forums but have not been able to find the same problem.
I am getting the created and confirmed emails ok.
However the confirmed reads like so..
Hello,
A Paypal notification was received with the status Completed. The order is now .
(it should say The order is now Confirmed.)
The status of the order stays at created in the back-end.
This has only been happening since I updated..
In other words there have been no config changes made..
All was perfect before
cheers emmdee

Last edit: 11 years 2 months ago by emmdee. Reason: correct version no

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nicolas
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Posts: 82868
Thank you received: 13378
MODERATOR

11 years 2 months ago #122534

The status that is used is setup in the options of the payment plugin. If the system can't find it, it will produce such issue.
With version 2.2.0, all the payment system was rewritten from scratch. There were a few glitches in the payment plugins and I recall fixing such issue for some of them. Please update to HikaShop 2.2.1 and that should hopefully fix the issue.

The following user(s) said Thank You: emmdee

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