How to reminder a customer wit a cancelled order

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11 years 2 weeks ago #131891

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : Business 2.2.2
-- Joomla version -- : 2.5.16
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,
Is there way to send a reminder mail to someone who did an order but not the payment.
I want after one or two days send a reminder to them. How is that possible? with cron jobs?

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11 years 2 weeks ago #131918

Hi,

You can use our integration to AcyMailing for that. Create an auto-filter via AcyMailing and set it to be triggered every day with a filter on the HikaShop orders being cancelled and you will be able to put that in place.

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