Incorrect order number in email sent to seller

-- url of the page with the problem -- : www.maple-crafts.com
-- HikaShop version -- : business 2.2.2
-- Joomla version -- : 2.5.10
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi
1) When I test making first order, I see that order number appear in email sent to customer is correct as order number format I set it in configuration.
But thing is different when I open inbox of seller's emaill account (See hikashop01.jpg)

Why is that? Can I change it? If yes, please tell how to do.

2) When I want to change status of an order, there will be popup window that I can email to notify my customer. I see that there
are two version (html and text) of email. Can I select either one version to be mailed? If yes, please tell.

Thank you very much
PKP

Hi,

1) thanks to give us a screenshot of your order number format parameter in the HikaShop configuration and how it should look like.

2) To select the kind of email to send, you have to go through the menu System > Emails and when editing an email you can select the format to send.

Hi Xavier,

1) My order number format is "M3-{date format="Y/m"}-{id size="5"}"
Email sent to my customer shows correct order number format above
But email sent to seller shows only one single digit (pls see that attached picture)

Thank you
PKP

Hi Jerome,

Well, I think I will try to change it.
But what you said about new package makes me a little wonder about side effect to other parts if I want to change.
Will there be a problem?

Thank you anyway,
PKP

Hi,

No there will be no problems, you can do the modification.

Thank you. we fixed this too,

As before we want the Product "Code" in the email because some order pickers may read the received email order, but are not allowed to work in the backend of the hikashop. Please tell me how to do.

See the attachment. Where can i find the new templates in your demo? (Quite easier to edit (like you can see/test in our demo website).

best regards

Marius

Thanks Nicolas,

Perfect, I have studied the document and have find the lines.

best regards

Marius

Thank you very much