Qty on invoice not matching order - no price

-- url of the page with the problem -- : www.digitalguarddawg.com/motorcycles/rfi...ty/dgd-kim-u/product
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.x

The client received an order over the weekend from this page (image of invoice is attached).

The "Want an extra fob?" is an option which inserts the Fob product, which has 4 variations - 0, 1, 2, or 3. I have confirmed that adding 1, 2, or 3 alters the price correctly and transfers through to the checkout. However, as can be seen from the invoice, something strange is happening. There is a "0" after the name, a QTY of 2, but no cost assigned. Neither does the cost per item show.

What have I done wrong, or what is going wrong please?

Hi,

1. Can you show me how did you configured your product and it's variants through some screenshots ?

2. Did you edit the "invoice" file of the "order" view of your back-end template through "Hikashop->DIsplay->Views" ?

Got to disagree Nicolas. The extra fob option is not free. As seen in the image FOB product.jpg, the product is set at $49 each. However, the default variant on the (in this case) KIM-U is 0 extra Fobs = $0. However, the base Fob product still is set at $49.

So I disagree it's working correctly (and obviously it isn't).

I'm still not following how something which costs $49 can appear with a Qty of 2 on an invoice but cost nothing, but let's leave that.

Then... how do I set this up so it works like I want? If someone adds an extra one or ones, as an option to the main product, the price reflects on the invoice. Right now, if you select one before adding to the cart the price is updated to include the extra $49.