ADD TO CART button is not clickable

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11 years 5 days ago #133722

-- url of the page with the problem -- : svetogorac.com
-- HikaShop version -- : 2.2.2
-- Joomla version -- :2,516
-- PHP version -- : 5.4
-- Browser(s) name and version -- : opera
-- Error-message(debug-mod must be tuned on) -- : Error_message

When you want to add to the cart, you can not click ADD TO CART BUTTON. So i can not sell a product.

Please help.

Rgds

Zeljko

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11 years 5 days ago #133743

Hi,

I can click on the button on your website, that's not a problem. However, it seems that the cart module doesn't refresh its display because you have some cache activated on your website.
But if you go to the checkout page after clicking on the add to cart button, you will see that the product was added to the cart:
svetogorac.com/checkout

So you need to make sure that you disable all the caching on your website and it will work fine.

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11 years 3 days ago #133875

Hello Nicolas,
I have the same problem. If I click to the Add Cart button the cart isn't refreshed. I updated yesterday from starter version to essential. I checked the cache on the website in the Joomla settings but it isn't active.
I read the solution in the FAQ about the problem after the update,but I didn't get any MySQL error, I checked the access right, but it is OK.
You can see the problem on the page:
indiabolt.hu
Checkout page:
indiabolt.hu/index.php/component/hikashop/checkout
Do you have any idee what can cause this error?

Thank you for your help.

Best regards: Zoltan

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11 years 3 days ago #133896

Hi,

I have no problem with the add to cart on your website either. Basically, the same as zeljkokiss. The checkout is still working fine.
Once you add a product to the cart, if you click on your checkout link, you will see the products in the cart.
So really, that's a caching issue.

The simplest is to change the "after a product is added to the cart" to "always redirect to the checkout". That way, you'll get the products in the cart module and see the checkout. But you'll have problems with the cart display between different users of your website if it's really a caching issue so it would be best to deactivate all the cache and make sure that you don't have a CDN or the cache plugin or a cache option of your template activated.

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11 years 2 days ago #133969

Hello Nicolas,

thank you for the information. The problem is solved. By plug-in was the system -cache plug in activated. After deactivation the cart works perfect :)

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