Order Confirmation E-mail Changes

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10 years 11 months ago #135029

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.2.2
-- Joomla version -- :3.2
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : na
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,
I want to change the text of the Order Confirmation E-Mail that goes to the purchaser of my products, where do I do that?
I have tried to search for it here but I can't find the answer.

Thank you for your help

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10 years 11 months ago #135073

Hi,
You'll be able to do that by :

1. Editing your translation file

2. Directly doing it through "Hikashop->System->Emails->YourEmails"

Last edit: 10 years 11 months ago by Mohamed Thelji.
The following user(s) said Thank You: jasonhr

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10 years 10 months ago #139719

You have the latest stable version of HikaShop Starter: 2.2.3
Joomla! 3.2.1 Stable [ Ember ] 18-December-2013 14:30 GMT


I have the same question.

However, this answer does not make sense to me, as 'emails' does not appear under my System menu.

The following items appear in the 'System' drop-down:
- Configuration
- Zones
- Payment Methods
- Shipping Methods
- Taxes
- Currencies
- Order Statuses
- Mass Actions

The following tabs appear when I click System->Configuration:
- Main
- Checkout
- Display
- Features
- Plugins
- Languages

.....so, no mention of emails anywhere. Is there somewhere else I'm supposed to look?

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10 years 10 months ago #139727

The emails customization area is only available with the Business edition of HikaShop.
Without it you would have to edit them directly in the folder media/com_hikashop/mail but note that you will loose your changes to these files when you update HikaShop, unlike when you edit the emails via the HikaShop Business interface.

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10 years 10 months ago #139728

In that case your features list is false, as it clearly shows a star next to 'Easily customize your Hikashop emails' in the 'Starter' column. See attached screenshot.

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Last edit: 10 years 10 months ago by 604steph.

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10 years 10 months ago #139837

Hi,
There is only one star through the "starter" and "essential" version because you will be able to custom the static content of your emails through your translation files , and you have 2 stars through the "business" version because you'll be able to customize the dynamic content of your emails by editing the code of your emails through the page "Hikashop->System->Emails->YourEmail".

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