Order Email - Image cut off?

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10 years 11 months ago #135802

It appears that in the order email, the product thumbnails are cutoff, see screenshot link. Any way to correct that?

screencast.com/t/h8iLwoZ22

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10 years 11 months ago #135845

Hi,

I don't know what looks like the original images so I can't understand how the images are cutoff.
Can you precise your problem ?

Thanks


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #135900

Please compare the image in my original screen shot with ones on this link:

luznews.com/_j3/hikashop-menu-for-catego...egory/12-ebooks.html

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10 years 11 months ago #136007

Hi,

You can edit the "order_status_notification" email via the menu System > Emails (Business version).
And in the "preload" part change the values of the options in the code line:

$img = $imageHelper->getThumbnail($item->images[0]->file_path, array(50, 50), array('forcesize' => true, 'scale' => 'outside'));
For example set 'forcesize' to false or 'scale' to 'inside'.

Or edit the email via ftp (file: media\com_hikashop\mail\order_status_notification.preload.php).

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