Order History Information - text being displayed

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10 years 10 months ago #138078

-- url of the page with the problem -- : www.iloc.co.uk/administrator/index.php?o...=order&task=edit&cid []=128&cancel_redirect=aW5kZXgucGhwP29wdGlvbj1jb21faGlrYXNob3AmYW1wO2N0cmw9b3JkZXI%3D
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.3.24
-- Browser(s) name and version -- : Firefox 25.0.1; Chrome 31.0.1650.63 m
-- Error-message(debug-mod must be tuned on) -- : n/a

Individual order history text has started to appear on recent orders - see attached screen grab. Previously this area was blank. There have been no changes made to the installation that might explain this. The page display is now too large for easy printing due to text layout.

I am aware that Joomla 1.5 is no longer supported : a website template update is in progress. Similarly that the current version of Hikashop is 2.2.3. I would prefer not updating until the migration to new site template with Joomla 3.2 is complete.

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Last edit: 10 years 10 months ago by rbradbury. Reason: missing text re out-of-date versions

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10 years 10 months ago #138095

Hi,

Joomla 1.5 is still supported by the HikaShop.

The content you see in your history is the debug trace that your paypal plugin displayed.
Does your paypal plugin configuration is in debug state ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: rbradbury

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10 years 10 months ago #138105

Perfect - thanks for the quick response.
Yes, debug mode is 'on' in the PayPal plugin. We were trying to understand why some orders were not completing through to 'Confirmed' status. It is never a problem when we test it, only sometimes when for a real customer !

Regards & thanks again

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