Email per article

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10 years 10 months ago #138538

Just a double check for a feature I asked for a long time ago:

Is it now possible to send an email out per product? I am not talking about an extra attachment but a pure sales email that can go with the articles sales. It would be logical to make something like that on the right side next to the file attachments.

We use Hika a lot for event registration and need to add people to acymailing list by creating a filter, than a campagne before we can send out this simple welkom email.

Really hope there is or will be a good solution for this.

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10 years 10 months ago #138643

There is no such feature for now in HikaShop.
But since you're already able to do it with AcyMailing filters, I don't see why that we would be necessary to add that directly in HikaShop ?

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10 years 10 months ago #138655

Hi Nicolas,

No it is not really easy with Acy because subscriptions that are made with filters will not send a welcome message. I have asked Adrian to make this optional but for now, it is a long road to create a campaign and connect this with the product buying. Not a simple and good solution.

If we want to keep Hika and Joomla populair we need to listen to clients and what they want. My clients are looking for simple to maintain and nicely integrated components. Those signals should be taken serious and the request for emails with articles, is is one that keeps coming back.

Besides that people want better reporting, kind of CRM combined with shop and newsletter. See who bought what, if they got a followup, did they click those links and how can we offer them more.
I have talked with the CRMery guys about integrating Hika too. (They only plan a VM option now)

At the moment, the bigger shops are looking for alternatives and that hurts. I like to keep them on Joomla/Hika and I hope you do too. Hika has matured and is stable but everytime I forward client request I see a pretty defense attitude. I understand it is busy and there are a lot of requests but all those details make a difference between keeping and losing clients.
Bastiaan

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10 years 10 months ago #138693

Hi,

It's not that we don't want to improve HikaShop, we do a lot in fact for each release, but we need to prioritize as we can't do everything.
Having an email notification per product is not something anyone else has asked so far which is why it's not a priority for us, but you can always have it developed on your end if you really need it.

You cannot have a welcome message with filters, but I think that you can have roughly the same thing by creating a campaign with a follow up. The campaigns would then be triggered after the user is subscribed to his subscriptions (I checked with someone from AcyMailing and he said that it should not be a problem).
AcyMailing handles followup statistics already.
HikaShop also has reports on who bought what.
If you need further reporting, then yes, a CRM integration is something that should be looked at.

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