Unable to Edit Order Infomation

Hi There,

I've come across something which I'm sure I was able to do in previous versions of Hikashop. If I go to the Orders page and open up an order, if I click on the Edit Icon for either Shipping or Billing Address I am then able to edit the information as expected.

However, I've found that when I click the green tick to save the changes, it does not actually update any of the fields I've just edited. As I mention I'm sure I was able to do this in previous versions.

Hi Jerome, thanks for your reply.

I've looked into it and thought that it might have been because I seem unable to select a County because for some reason I couldn't use the dropdown in the back end.

I've however removed the County from the back end listing from the Custom fields menu and, despite making sure all fields are entered, I am still finding it won't save.

Regards,

Matthew

PS, I've also found out it if I open the Addresses popup in the User page, make some changes, click OK and then close the box, it doesn't save my updates either.

I have the same problem, did you solved it?

of course
Hikashop version 2.2.3
Joomla version 3.2.1
PHP 5.4

My web www.wpb.es

The products are variants, there is a problem?

I need to change sometimes the product in the order to other product (variant), change item custom field, or modify the product to add other product (variant) but if i push edit or delete (to add the correct product) hikashop do nothing.


Thanks

Hi

I disabled all address fields, because I use custom fields in table user to know the address (there isn't any shipping, I use hikashop to register events)

I try to delete this code (billing address and shipping address) and the error persists

I attach a screenshot to view i have any fields in address (all disabled)

It is very rare, I test in a new installation and works fine, but in my production site don´t work, I test to delete all customization code and still work with fail.

What view use this code? to review it....

The views could be :
order / show_products
order / product_select
order / product_delete

But as Jerome asked mode informations about your problem could help us.
You have maybe a javascript error, or something else. Thanks to check that with your browser console (F12).

I found my error....

I'm mixing hikashop with the component fabrik to view a especific custom reports, and the structure of the database is altered in hikashop_order_product table, order_id was "not autoincrement", I changed this field and works fine!

I disable the address because I use user table custom fields to directions, I had to migrate around 10.000 users from the old site, and I thought that was the best option, but at this time I was wrong... soon I will try to migrate to its original address table of HikaShop

thanks for all

Regards