Product characteristics...where are they??

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10 years 8 months ago #146226

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.0 Essentials
-- Joomla version -- : 2.5.8
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Created products and some have characteristics.

I did an order with the products that have it...and went through the process.

I got the confirm email as the customer and as well as the admin. So far so good.

However, WHERE do I see what product options the customer chose?

When I view the order online, it doesn't say.

The receipt I receive doesn't say.

Where do I look to find them to send what the customer ordered?

Thanks
Pam

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10 years 8 months ago #146264

Hi,

The variant should be present in the product name.
Thanks to give us some screenshot of one product configuration, the email received, and what you see in the order in backend.

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  • Posts: 208
  • Thank you received: 10
10 years 8 months ago #146359

OK...I see that now.

What an odd place to put it....but it works.
Pam

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