Edit order additional information, Notification

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10 years 8 months ago #149506

Hello Nicolas,

I want to make some changes in the shipping cost after an order has been created also want to notify the customer about the changes. So I went to the "Edit order additional information" in the order details. The information changed successfully, But the email notification is not working. It was not sending any email to the customer. about the changes.

Let me know how to fix the issue.

FYI, I've attached an image of that section.

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10 years 8 months ago #149519

Hello,
Firstly, can you download the last Hikashop through our website, install it and test it again ?
Thank you.

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10 years 7 months ago #151868

Hello,

I have updated to latest version. But it seems not working.
I am confused. Let me know how this things work.

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10 years 7 months ago #152130

Hi,

When you are in the order edition view in the backend, you should see the button "email" in the toolbar, you have to use this one in order to send an email to eh customer.

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