When is Invoice sent?

  • Posts: 99
  • Thank you received: 7
  • Hikashop Business
10 years 7 months ago #151439

-- url of the page with the problem -- : midwest.testme.co
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I'm missing something in my understanding of Hikashop.

When an order is placed the customer gets the email Notification confirming their order.

When I change the order status to "Shipped" they receive an updated notification.

But no Invoice is sent? Have I missed something in the configuration? I have read the documentation but don't see it there....

Thanks
Brett

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  • Posts: 13201
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10 years 7 months ago #151468

Hi,

The invoice is in the user control panel on the website.
To attach an invoice on the confirmation email, you can use this plugin:
hikashop.com/component/hikashop/product/cid-18.html

The following user(s) said Thank You: bmm01

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  • Posts: 99
  • Thank you received: 7
  • Hikashop Business
10 years 7 months ago #151598

OK thanks Xavier - I understand now.

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