Recurring payments...but not really

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10 years 7 months ago #151588

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : Essentials 2.3.0
-- Joomla version -- : 2.5
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have a newsletter service...where we create a .pdf version of a newsletter and provide to our customers. They then, in turn, email it to their team members.

They pay for this newsletter each month and I have my payment provider already charging their cards monthly through a recurring payment.

What I would like to be able to do with Hikashop is make the invoice/payment record for those recurring payments in the backend so that the customer can see those payments in the "Track my Orders Customer Account" along with any products they have purcahsed from the website through Hikashop.

I'd like this to be done en mass because the price is the newsletter is the same for everyone.

Then my customers can login to Joomla, go to their profile, see all the recurring payments (even though they are not actually purchased through Hikashop)...just kept as a record in Hikashop

Is that possible?

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10 years 7 months ago #151640

Hi,

Everything can be possible, it require just more or less development.
In your case I think that this can be done via plugin, on specific triggers to add product in order when the recurring payment from your extension is done.

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10 years 7 months ago #151743

Fabulous...and what extension would that be?

Is it something I can download?

Pam

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10 years 7 months ago #151769

Hi,

Not actually it's something to develop.
If I understand well it's when they pay their subscription, which is not happening in HikaShop, you want to add the product to the HikaShop order.
So the action must be called when the payment is done in the other extension.

Here is some documentation for plugins:
www.hikashop.com/support/support/documen...r-documentation.html

I'm not sure to have understood correctly your problem. :/

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10 years 7 months ago #151867

Yes

A. One of the great things about AlphaUserPoints is that there's an option to sync users to put them into the AlpaUserPoints system.
B. It would be nice if Hikashop allowed that for my Juomla users so that their names are automatically added to the customer list in the back.

If that were the case, the next part would be easy for me to update.

Currently, in AlphaUserPoints when I want to give everyone in my list custom points for something, I put a checkmark by their name and apply the points all at once. Using that concept for Hikashop (if it's possible to do "B" above)...here's the scenario that would happen every month:

On the first day of a month, customer recurring payment happens in my payment processor
I receive notification that their credit card all cleared.
I go into Hikashop put a checkmark by the names of the customers whose cards cleared and somehow create a new order for each (with different order numbers, obviously). I choose the product I want to apply to these mass orders and finish.

Then customers should be able to login and go to their customer order page and see the payment even though it wasn't done in Hikashop.

I don't think having the action called from the payment processor....because how would my payment processor know to trigger back to my website?

Is all this possible?

Pam

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10 years 7 months ago #152567

Hi,

When a payment is processed, the payment processor should trigger back your website in order to validate an order or things like that. That's the way it's working in HikaShop, when a customer is redirected to the payment page, then when he pay, the payment API give us a status of the order.

Then we change the order status, etc. And we have a trigger which is called if we want custom actions.

So I think that you really need an integration, else it cannot work.

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10 years 7 months ago #152612

Thank you

The recurring payments I'm talking about did NOT originate in Hikashop.

They are only in my payment processor as recurring payments.

My question was could I create orders in the end back end (en mass) for all my customers who have recurring services with me with every order I create having the same product applied, etc.

So my payment processor would have no reason to trigger back to my Hikashop since Hika didn't send the original order.

Does that make sense?

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10 years 7 months ago #152665

There is no possibility to add orders in mass in HikaShop, via the backend you can create orders but one by one, not many at one time.

That will require a small plugin too. ;)

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